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Responsible Conduct of Gambling - Statement of Attainment (168-RCG01V01)
Course brochure: Click here for a PDF copy of the course Print/Download PDF    Click here to e-mail me the course details e-Mail me
Career area: Hospitality Services 
Study area: Food and Hospitality 
  Nationally Recognised Training
Locations:
Location  Attendance  Duration  Commencing  Attendance days 
Batemans Bay Annexe  Part Time Day  1 Week 27-Nov-2018  Tue 
Cooma  Part Time Day  1 Week Anytime   
Cooma  Full Time  TBA 3-Dec-2018  Mon 
Goulburn  Full Time  TBA 23-Nov-2018  Fri 
Moss Vale  Full Time  TBA 30-Nov-2018  Fri 
Nowra  Part Time Day  TBA 7-Dec-2018  Fri 
Nowra  Part Time Day  TBA 23-Nov-2018  Fri 
Ulladulla  Part Time Day  TBA Anytime   
Description: Does your job require you to work in gaming areas of licensed premises? Enrol in the Statement of Attainment in Responsible Conduct of Gambling in order to carry out your duties responsibly. This course is designed to provide the skills and knowledge required in identifying the impact of problem gambling on the community, and offering assistance and advice to gamblers and their families. This course is appropriate for all staff members working in gaming areas of licensed premises.
Responsible Conduct of Gambling (RCG) helps to ensure compliance with the law, reduce gambling related issues and to promote safety (harm minimisation) in venues where there are gaming machines As part of Gaming Machines Act 2001 and Regulation 2002 legislation, people working in the gaming sector will require skills and knowledge in understanding the context of Responsible Conduct of Gambling, the impact of gambling, identify legislative measures and community issues, implement strategies used to reduce the harm associated with the misuse and abuse of gambling activities, and the benefits of implementing Responsible Conduct of Gambling strategies.

Students need to be aware that if they have a criminal record involving violence or abuse there may be limitations to their career options in areas involving contact with vulnerable people. 
Other requirements: RCG training is mandatory if your work duties involve gaming machines. This includes, but is not limited to:
•licensees of a full hotel licence
•secretaries of a registered club
•staff with gaming machine duties
•staff who pay out winnings
•staff who patrol or serve in the gaming machine area

Whether you are a staff member or an employer, you may be fined if you work without a valid competency card, or allow employees to work without one 
Entry requirements: There are no entry requirements for this course.
Whilst NSW laws restrict the sale, consumption and provision of alcohol and access to gambling activities to people under the age of 18 years (minors) there is no specific advice given by the NSW Office Liquor, Gaming and Racing (OLGR), The Liquor Act (2007), The Gaming Machine Act (2001), The Liquor Regulation (2008), The Gaming Machines Regulation (2002) and Services Skills Australia about the age of participants undertaking units of competency related to the sale, consumption and provision of alcohol and access to gambling activities. 
Career opportunities: Croupier, gambling attendant. 
Support for students: TAFE NSW has a range of support services available including support for students with disabilities, extensive library and information services, career advice and counselling, children's centres and support for multicultural or Aboriginal and Torres Strait Islander students. No matter what your circumstances are, TAFE NSW can assist you in many ways. 
Course availability
Location: Batemans Bay Annexe
Location brochure: Click here for a PDF copy of the course at Batemans Bay Annexe Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering name: Statement of Attainment in Responsible Conduct of Gambling 
Offering code: 18MRY-012 
Attendance mode: Part Time Day 
Study mode: Course-Classroom 
Duration: 1 Week
Scheduled attendance: Attendance is Tuesday 27th of November 2018, starting at 9.00am to 3.30pm. At TAFE NSW Batemans Bay Annexe, Hanging Rock, Room B.B.G.11. 
Hours per week:
Starting from: 27-Nov-2018 
About: You can get your competency card through Service NSW Service Centre, go online to their Locator or call 13 77 88 to find a Service NSW centre that can process your competency card (not all Service NSW centres can do this).

You must visit Service NSW in person. Other people can’t apply for you. Bring your interim certificate from your first competency training course and identification totalling 100 points. You will not get your competency card if you bring unacceptable identification documents, the details must exactly match your interim certificate and must be originals not photocopies. Service NSW will take your photo and ask for your signature as part of the application. Your card will arrive by mail in four weeks.
Once you receive your card, you can also download a digital competency card from the Service NSW App. Visit the Service NSW website for more information on how to set up your MyServiceNSW account and download your digital RSA/RCG Competency Card.
More information is available online at Liquor and Gaming NSW.

Learner Support:
If you think you might need help with choosing, enrolling in or completing your course check out the TAFE Illawarra support-for-learners website. You will be able to complete self-assessment checklists, find specialist information and locate the contact details of staff to help with your individual needs.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI)

If you have any queries, one of our friendly Customer Service Consultants would be happy to assist you. Call 131 601 or send us an enquiry. We can help talk you through all your options.
 
Course fees: $130
Fee explanatory text: Please enrol and pay the fee at least 7 days prior to the start date to secure your place. The fee for this course is $130 and includes the cost of obtaining your competency card. An interim certificate will be mailed to you once you have successfully completed the course.

TAFE NSW reserves the right to cancel a course if there are insufficient numbers and will endeavour to give participants as much notice as possible.

Cancellations should be advised in writing more than 7 days prior to commencement of the course to be eligible for a full refund. For cancellations advised within 7 days of the course no refund will be made however a substitute delegate may attend. If a substitute delegate is to attend you must contact us before the course commences.

There are no fee exemptions available for commercial courses.

Course fees cannot be refunded to participants who are unable to attend for reasons beyond TAFE NSW control. TAFE NSW reserves the right to cancel a course if insufficient numbers and will endeavour to give participants as much notice as possible. Upon cancellation by TAFE NSW a full refund is made.
Comments: Attendance is Tuesday 27th of November 2018, starting at 9.00am to 3.30pm. At TAFE NSW Batemans Bay Annexe, Hanging Rock, Room B.B.G.11.

Please bring a pen, paper and ID documentation. 
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Cooma
Location brochure: Click here for a PDF copy of the course at Cooma Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering name: Statement of Attainment in Responsible Conduct of Gambling 
Offering code: 19CMA-999 
Attendance mode: Part Time Day 
Study mode: Course-Classroom 
Duration: 1 Week
Scheduled attendance: Students will be provided with a course schedule when course details are confirmed. 
Hours per week:
Starting from: Anytime 
About: Semester 1 Information Week Monday, 21 January to Friday, 25 January 2019. Register your interest via TAFE NSW's Facebook page HERE

To request further information, click on Enquire Now and we will advise you when a new offering is available. Courses are run subject to minimum student enrolments.
Applying and enrolling: Thank you for your interest in this course. To request further information click on Enquire Now. You can also contact TAFE NSW on 131 601 to speak with one of our friendly Customer Service Consultants.
 
Course fees: $130
Fee explanatory text: This training is not subsidised by Government funding. There are no fee exemptions, concessions or subsidies available for this course.

Where Fee for Service is being sponsored by an employer or third party organisation an official purchase order or contract arrangement must be in place to activate the student’s enrolment.
Payment of course fee must be made PRIOR to commencement of learning activity.
Other information: To request further information, click on Enquire Now and we will advise you when a new offering is available. Courses are run subject to minimum student enrolments. 
Comments:
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Cooma
Location brochure: Click here for a PDF copy of the course at Cooma Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering name: Statement of Attainment in Responsible Conduct of Gambling 
Offering code: 18CMA-037 
Attendance mode: Full Time 
Study mode: Course-Classroom 
Duration: TBA
Scheduled attendance: Attendance: Monday 3rd of December 2018, from 9:00am to 5:00pm. Attendance is at TAFE Cooma, in the Dining Room, in Building 8 on Floor 1. 
Hours per week:
Starting from: 3-Dec-2018 
Times: 9:00am to 5:00pm
About: You can get your competency card through Service NSW Service Centre, go online to their Locator or call 13 77 88 to find a Service NSW centre that can process your competency card (not all Service NSW centres can do this).
You must visit Service NSW in person. Other people can’t apply for you. Bring your interim certificate from your first competency training course and identification totalling 100 points. You will not get your competency card if you bring unacceptable identification documents, the details must exactly match your interim certificateand must be originals not photocopies. Service NSW will take your photo and ask for your signature as part of the application. Your card will arrive by mail in four weeks.
Once you receive your card, you can also download a digital competency card from the Service NSW App. Visit the Service NSW website for more information on how to set up your MyServiceNSW account and download your digital RSA/RCG Competency Card.
More information is available online at Liquor and Gaming NSW.

Learner Support:
If you think you might need help with choosing, enrolling in or completing your course check out the TAFE Illawarra support-for-learners website. You will be able to complete self-assessment checklists, find specialist information and locate the contact details of staff to help with your individual needs.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI)

If you have any queries, one of our friendly Customer Service Consultants would be happy to assist you. Call 131 601 or send us an enquiry. We can help talk you through all your options.
 
Course fees: $130
Fee explanatory text: This training is not subsidised by Government funding. There are no fee exemptions, concessions or subsidies available for this course.

Where Fee for Service is being sponsored by an employer or third party organisation an official purchase order or contract arrangement must be in place to activate the student’s enrolment.
Payment of course fee must be made PRIOR to commencement of learning activity.

Please enrol and pay the fee at least 7 days prior to the start date to secure your place. The fee for this course is $130 and includes the cost of obtaining your competency card. An interim certificate will be mailed to you once you have successfully completed the course.
Comments: This course starts on Monday 3rd of December 2018, starting at 9:00am. Attendance is at TAFE Cooma, in the Dining Room in Building 8. 
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Goulburn
Location brochure: Click here for a PDF copy of the course at Goulburn Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering name: Statement of Attainment in Responsible Conduct of Gambling 
Offering code: 18GLB-016 
Attendance mode: Full Time 
Study mode: Course-Classroom 
Duration: TBA
Scheduled attendance: Attendance is on Friday 23rd of November 2018, starting 9:00am to 3:30pm at TAFE NSW Goulburn. Please go to Block: C, Floor: Ground, Room: 1. 
Hours per week:
Starting from: 23-Nov-2018 
Times: 9:00am to 3:30pm
About: You can get your competency card through Service NSW Service Centre, go online to their Locator or call 13 77 88 to find a Service NSW centre that can process your competency card (not all Service NSW centres can do this).
You must visit Service NSW in person. Other people can’t apply for you. Bring your interim certificate from your first competency training course and identification totalling 100 points. You will not get your competency card if you bring unacceptable identification documents, the details must exactly match your interim certificateand must be originals not photocopies. Service NSW will take your photo and ask for your signature as part of the application. Your card will arrive by mail in four weeks.
Once you receive your card, you can also download a digital competency card from the Service NSW App. Visit the Service NSW website for more information on how to set up your MyServiceNSW account and download your digital RSA/RCG Competency Card.

More information is available online at Liquor and Gaming NSW.

It is essential you enrol with your correct ID and address details as NSW OLGR will not issue Competency Card unless details are matched. E.g.: Enrol using all names including middle names and residential address as shown on identification documents.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI)

If you have any queries, one of our friendly Customer Service Consultants would be happy to assist you. Call 131 601 or send us an enquiry. We can help talk you through all your options.
 
Course fees: $130
Fee explanatory text: Please enrol and pay the fee at least 7 days prior to the start date to secure your place. The fee for this course is $130 and includes the cost of obtaining your competency card. An interim certificate will be mailed to you once you have successfully completed the course.

This training is not subsidised by Government funding. There are no fee exemptions, concessions or subsidies available for this course.

Where Fee for Service is being sponsored by an employer or third party organisation an official purchase order or contract arrangement must be in place to activate the student’s enrolment.

Payment of course fee must be made PRIOR to commencement of learning activity.
Comments: Attendance is on Friday 23rd of November 2018, starting 9:00am to 3:30pm at TAFE NSW Goulburn. Please go to Block: C, Floor: Ground, Room: 1.
Please bring pen, paper and ID documentation. 
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Moss Vale
Location brochure: Click here for a PDF copy of the course at Moss Vale Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering name: Statement of Attainment in Responsible Conduct of Gambling 
Offering code: 18MVL-042 
Attendance mode: Full Time 
Study mode: Course-Classroom 
Duration: TBA
Scheduled attendance: Attendance: Friday 30th of November 2018, 9:00am to 3:30pm at TAFE NSW Moss Vale. 
Hours per week:
Starting from: 30-Nov-2018 
Times: 9:00am to 3:30pm
About: You can get your competency card through Service NSW Service Centre, go online to their Locator or call 13 77 88 to find a Service NSW centre that can process your competency card (not all Service NSW centres can do this).
You must visit Service NSW in person. Other people can’t apply for you. Bring your interim certificate from your first competency training course and identification totalling 100 points. You will not get your competency card if you bring unacceptable identification documents, the details must exactly match your interim certificateand must be originals not photocopies. Service NSW will take your photo and ask for your signature as part of the application. Your card will arrive by mail in four weeks.
Once you receive your card, you can also download a digital competency card from the Service NSW App. Visit the Service NSW website for more information on how to set up your MyServiceNSW account and download your digital RSA/RCG Competency Card.
More information is available online at Liquor and Gaming NSW.

Learner Support:
If you think you might need help with choosing, enrolling in or completing your course check out the TAFE Illawarra support-for-learners website. You will be able to complete self-assessment checklists, find specialist information and locate the contact details of staff to help with your individual needs.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI)

If you have any queries, one of our friendly Customer Service Consultants would be happy to assist you. Call 131 601 or send us an enquiry. We can help talk you through all your options.
 
Course fees: $130
Fee explanatory text: This training is not subsidised by Government funding. There are no fee exemptions, concessions or subsidies available for this course.

Where Fee for Service is being sponsored by an employer or third party organisation an official purchase order or contract arrangement must be in place to activate the student’s enrolment.
Payment of course fee must be made PRIOR to commencement of learning activity.

Please enrol and pay the fee at least 7 days prior to the start date to secure your place. The fee for this course is $130 and includes the cost of obtaining your competency card. An interim certificate will be mailed to you once you have successfully completed the course.
Comments: Attendance is Friday 30th of November 2018, 9:00am to 3:30pm at TAFE NSW Moss Vale.

Please bring pen, paper and ID documentation. 
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Nowra
Location brochure: Click here for a PDF copy of the course at Nowra Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering name: Statement of Attainment in Responsible Conduct of Gambling 
Offering code: 18NWR-012 
Attendance mode: Part Time Day 
Study mode: Course-Classroom 
Duration: TBA
Scheduled attendance: Attendance is Friday 7th of December 2018, 9:00am to 3:30pm at TAFE NSW Nowra. Please go to Block: A, Floor: 1, Room: 4. 
Hours per week:
Starting from: 7-Dec-2018 
Times: 9:00am to 3:30pm
About: You can get your competency card through Service NSW Service Centre, go online to their Locator or call 13 77 88 to find a Service NSW centre that can process your competency card (not all Service NSW centres can do this).
You must visit Service NSW in person. Other people can’t apply for you. Bring your interim certificate from your first competency training course and identification totalling 100 points. You will not get your competency card if you bring unacceptable identification documents, the details must exactly match your interim certificateand must be originals not photocopies. Service NSW will take your photo and ask for your signature as part of the application. Your card will arrive by mail in four weeks.
Once you receive your card, you can also download a digital competency card from the Service NSW App. Visit the Service NSW website for more information on how to set up your MyServiceNSW account and download your digital RSA/RCG Competency Card.
More information is available online at Liquor and Gaming NSW.

Learner Support:
If you think you might need help with choosing, enrolling in or completing your course check out the TAFE Illawarra support-for-learners website. You will be able to complete self-assessment checklists, find specialist information and locate the contact details of staff to help with your individual needs.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI)

If you have any queries, one of our friendly Customer Service Consultants would be happy to assist you.
Call 131 601 or send us an enquiry. We can help talk you through all your options.
 
Course fees: $130
Fee explanatory text: Please enrol and pay the fee at least 7 days prior to the start date to secure your place. The fee for this course is $130 and includes the cost of obtaining your competency card. An interim certificate will be mailed to you once you have successfully completed the course.
Comments: Attendance is Friday 7th of December 2018, 9:00am to 3:30pm at TAFE NSW Nowra. Please go to Block: A, Floor: 1, Room: 4.

Please bring pen, paper and ID documentation. 
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Nowra
Location brochure: Click here for a PDF copy of the course at Nowra Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering name: Statement of Attainment in Responsible Conduct of Gambling 
Offering code: 18NWR-011 
Attendance mode: Part Time Day 
Study mode: Course-Classroom 
Duration: TBA
Scheduled attendance: Attendance is on Friday 23rd of November 2018, starting 9:00am to 3:30pm at TAFE NSW Nowra. Please go to Block: A , Floor: 1 , Room: 4. 
Hours per week:
Starting from: 23-Nov-2018 
Times: 9:00am to 3:30pm
About: You can get your competency card through Service NSW Service Centre, go online to their Locator or call 13 77 88 to find a Service NSW centre that can process your competency card (not all Service NSW centres can do this).
You must visit Service NSW in person. Other people can’t apply for you. Bring your interim certificate from your first competency training course and identification totalling 100 points. You will not get your competency card if you bring unacceptable identification documents, the details must exactly match your interim certificateand must be originals not photocopies. Service NSW will take your photo and ask for your signature as part of the application. Your card will arrive by mail in four weeks.
Once you receive your card, you can also download a digital competency card from the Service NSW App. Visit the Service NSW website for more information on how to set up your MyServiceNSW account and download your digital RSA/RCG Competency Card.
More information is available online at Liquor and Gaming NSW.

Learner Support:
If you think you might need help with choosing, enrolling in or completing your course check out the TAFE Illawarra support-for-learners website. You will be able to complete self-assessment checklists, find specialist information and locate the contact details of staff to help with your individual needs.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI)

If you have any queries, one of our friendly Customer Service Consultants would be happy to assist you. Call 131 601 or send us an enquiry. We can help talk you through all your options.
 
Course fees: $130
Fee explanatory text: Please enrol and pay the fee at least 7 days prior to the start date to secure your place. The fee for this course is $130 and includes the cost of obtaining your competency card. An interim certificate will be mailed to you once you have successfully completed the course.
Comments: Attendance is on Friday 23rd of November 2018, starting 9:00am to 3:30pm at TAFE NSW Nowra. Please go to Block: A, Floor: 1, Room: 4.
Please bring pen, paper and ID documentation. 
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Ulladulla
Location brochure: Click here for a PDF copy of the course at Ulladulla Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering name: Statement of Attainment in Responsible Conduct of Gambling 
Offering code: 19ULL-999 
Attendance mode: Part Time Day 
Study mode: Course-Classroom 
Duration: TBA
Scheduled attendance: Students will be provided with a course schedule when course details are confirmed. 
Hours per week:
Starting from: Anytime 
About: Semester 1 Information Week Monday, 21 January to Friday, 25 January 2019. Register your interest via TAFE NSW's Facebook page HERE

To request further information, click on Enquire Now and we will advise you when a new offering is available. Courses are run subject to minimum student enrolments.
Applying and enrolling: Thank you for your interest in this course. To request further information click on Enquire Now. You can also contact TAFE NSW on 131 601 to speak with one of our friendly Customer Service Consultants.
 
Course fees: $130
Fee explanatory text: This training is not subsidised by Government funding. There are no fee exemptions, concessions or subsidies available for this course.

Where Fee for Service is being sponsored by an employer or third party organisation an official purchase order or contract arrangement must be in place to activate the student’s enrolment.
Payment of course fee must be made PRIOR to commencement of learning activity.
Other information: To request further information, click on Enquire Now and we will advise you when a new offering is available. Courses are run subject to minimum student enrolments. 
Comments:
Contact: For further information contact Customer Service Centre Information on 131 601