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Retail Services - Certificate II (SIR20216-01V01)
Course brochure: Click here for a PDF copy of the course Print/Download PDF    Click here to e-mail me the course details e-Mail me
Study area: Sales and Marketing 
National code: SIR20216  (Nationally Recognised Training)
Locations:
Location  Attendance  Duration  Commencing  Attendance days 
Moss Vale  Full Time  18 Weeks 4-Feb-2019  Mon, Tue, Thu 
Nowra    18 Weeks 2-Jan-2019   
Shellharbour  Full Time  18 Weeks 4-Feb-2019  Mon, Tue, Thu, Fri 
Features: Traineeships, School trainees, TVET 
Description: This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication. 
Entry requirements: There are no entry requirements for this qualification. 
Career opportunities:
Support for students: TAFE NSW has a range of support services available including support for students with disabilities, extensive library and information services, career advice and counselling, children's centres and support for multicultural or Aboriginal and Torres Strait Islander students. No matter what your circumstances are, TAFE NSW can assist you in many ways. 
Course availability
Location: Moss Vale
Location brochure: Click here for a PDF copy of the course at Moss Vale Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering code: 19MVL-012 
Attendance mode: Full Time 
Study mode: Course-Mixed Mode 
Duration: 18 Weeks
Scheduled attendance: Monday 4 February - Thursday 20 June 2019, Monday 9.30am - 3.00pm, Tuesday and Thursday 9.30am - 3.30pm 
Hours per week: 16 
Starting from: 4-Feb-2019 
About: Semester 1 Information Week Monday, 21 January to Friday, 25 January 2019. Register your interest via TAFE NSW's Facebook page HERE An orientation session will be held prior to start of course please check emails for Information regarding day, time and location.

Learner Support:
If you think you might need help with choosing, enrolling in or completing your course check out the TAFE Illawarra support-for-learners website. You will be able to complete self-assessment checklists, find specialist information and locate the contact details of staff to help with your individual needs.

To request further information, click on Enquire Now and we will advise you when a new offering is available. Courses are run subject to minimum student enrolments.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following four steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI) Register, apply or enrol If you have any queries, one of our dedicated advisors would be happy to assist you.
Call 131 601 or send us an enquiry. We can help talk you through all your options.



Smart and Skilled: This training is subsidised by the NSW Government
(TAFE NSW - Provider Code: 90006)

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 601 for further information and advice.
Course fees:
Description Amount
First qualification $880
Second qualification $1,050
Concession $160
Exemption $0
Full Fee $3,840
Smart and Skilled Trainee $870
Fee explanatory text: This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. This criteria will determine your exact fee. Students who meet additional specified criteria, may be eligible for a concession fee or a fee exemption. In claiming the concession or exemption students will be required to supply the required evidence to support the claim in accord with the requirements of Smart and Skilled eligibility.

Payment Plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

To activate your eligibility you must pay the student fee component PRIOR to commencement of the learning activity.
Other information: To request further information, click on Enquire Now and we will advise you when a new offering is available. Courses are run subject to minimum student enrolments. 
Comments: Learners are required to attend TAFE NSW Moss Vale, Kirkman Street, Moss Vale from Monday 4 February - Thursday 20 June 2019, Monday 9.30am - 3.00pm, Tuesday and Thursday 9.30am - 3.30pm

An orientation session will be held prior to start of course please check emails for Information regarding day, time and location. 
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Nowra
Location brochure: Click here for a PDF copy of the course at Nowra Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering code: 19NWR-999 
Study mode: Course-Mixed Mode 
Scheduled attendance: Students will be provided with a course schedule when details are confirmed. 
Hours per week: 16 
Starting from: 2-Jan-2019 
About: Semester 1 Information Week Monday, 21 January to Friday, 25 January 2019. Register your interest via TAFE NSW's Facebook page HERE

To request further information, click on Enquire Now and we will advise you when a new offering is available. Courses are run subject to minimum student enrolments.
Applying and enrolling: Thank you for your interest in this course. To request further information click on Enquire Now. You can also contact TAFE NSW on 131 601 to speak with one of our friendly Customer Service Consultants.

 
Smart and Skilled: This training is subsidised by the NSW Government
(TAFE NSW - Provider Code: 90006)

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 601 for further information and advice.
Course fees:
Description Amount
First qualification $880
Second qualification $1,050
Concession $160
Exemption $0
Full Fee $3,840
Smart and Skilled Trainee $870
Fee explanatory text: This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. In claiming the concession or exemption, students will be required to supply the required evidence to support the claim in accord with the requirements of Smart and Skilled eligibility.

To activate your eligibility you must pay the student fee component PRIOR to commencement of the learning activity.
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Shellharbour
Location brochure: Click here for a PDF copy of the course at Shellharbour Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering code: 19SHB-012 
Attendance mode: Full Time 
Study mode: Course-Mixed Mode 
Duration: 18 Weeks
Scheduled attendance: Monday 4 February 2019 - Friday 28 June 2019, Monday 9.30am - 3.00pm, Tuesday and Thursday 9.30am - 3.30pm 
Hours per week: 16 
Starting from: 4-Feb-2019 
About: Semester 1 Information Week Monday, 21 January to Friday, 25 January 2019. Register your interest via TAFE NSW's Facebook page HERE An orientation session will be held prior to start of course please check emails for Information regarding day, time and location.

To request further information, click on Enquire Now and we will advise you when a new offering is available. Courses are run subject to minimum student enrolments.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following four steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI) Register, apply or enrol If you have any queries, one of our dedicated advisors would be happy to assist you.
Call 131 601 or send us an enquiry. We can help talk you through all your options.



Smart and Skilled: This training is subsidised by the NSW Government
(TAFE NSW - Provider Code: 90006)

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 601 for further information and advice.
Course fees:
Description Amount
First qualification $880
Second qualification $1,050
Concession $160
Exemption $0
Full Fee $3,840
Smart and Skilled Trainee $870
Fee explanatory text: This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. This criteria will determine your exact fee. Students who meet additional specified criteria, may be eligible for a concession fee or a fee exemption. In claiming the concession or exemption students will be required to supply the required evidence to support the claim in accord with the requirements of Smart and Skilled eligibility.

Payment Plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

To activate your eligibility you must pay the student fee component PRIOR to commencement of the learning activity.
Other information: To request further information, click on Enquire Now and we will advise you when a new offering is available. Courses are run subject to minimum student enrolments. 
Comments: Learners are required to attend TAFE NSW Shellharbour, 11 College Avenue, Oak Flats from Monday 4 February 2019 - Friday 28 June 2019, Monday 9.30am - 3.00pm, Tuesday and Thursday 9.30am - 3.30pm

An orientation session will be held prior to start of course please check emails for Information regarding day, time and location. 
Contact: For further information contact Customer Service Centre Information on 131 601