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Retail Services - Certificate II (SIR20216-01V01)
Course brochure: Click here for a PDF copy of the course Print/Download PDF    Click here to e-mail me the course details e-Mail me
Study area: Sales and Marketing 
National code: SIR20216  (Nationally Recognised Training)
Locations:
Location  Attendance  Duration  Commencing  Attendance days 
Bega  Flexible  18 Weeks 4-Feb-2019  Mon, Tue, Thu 
Moss Vale  Full Time  18 Weeks 4-Feb-2019  Mon, Tue, Thu 
Shellharbour  Full Time  18 Weeks 18-Feb-2019  Mon, Tue, Thu 
Features: Traineeships, School trainees, TVET 
Description: This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication. 
Entry requirements: There are no entry requirements for this qualification. 
Career opportunities:
Support for students: TAFE NSW has a range of support services available including support for students with disabilities, extensive library and information services, career advice and counselling, children's centres and support for multicultural or Aboriginal and Torres Strait Islander students. No matter what your circumstances are, TAFE NSW can assist you in many ways. 
Course availability
Location: Bega
Location brochure: Click here for a PDF copy of the course at Bega Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering code: 19BEG-012 
Attendance mode: Flexible 
Study mode: Course-Mixed Mode 
Duration: 18 Weeks
Scheduled attendance: Delivered Monday, Tuesday and Thursday 9.30am - 3.30pm at TAFE NSW Bega, Connected Learning Centre, 199 Auckland Street, Bega. This course is delivered in a variety of attendance modes. 
Hours per week: 16 
Starting from: 4-Feb-2019 
About: Studying at a TAFE NSW Connected Learning Centre means that you don’t have to leave your local community to get a first rate education and access elite training, teachers and support services.
Connected Learning Centres are custom designed to utilise modern technologies, simulations and virtual reality experiences to offer you a wider range of choices, more accessible, practical training and flexible learning opportunities. Students can access work booths, group learning rooms, a computer hub, print shop, tech-bar, media lounge, and learning support centre and a creative space to work on ideas for the future.

Our Connected Learning Centres will equip you with the skills you need for the jobs you want – in regional NSW, or anywhere in the world. If you would like to explore your local Connected Learning Centre, please visit www.tafensw.edu.au/clc

An orientation session will be held prior to start of course please check emails for Information regarding day, time and location.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI)

If you have any queries, one of our friendly Customer Service Consultants would be happy to assist you.
Call 131 601 or send us an enquiry. We can help talk you through all your options.

 
Smart and Skilled: This training is subsidised by the NSW Government
(TAFE NSW - Provider Code: 90003)

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 601 for further information and advice.
Course fees:
Description Amount
First qualification $880
Second qualification $1,050
Concession $160
Exemption $0
Full Fee $3,840
Smart and Skilled Trainee $870
Fee explanatory text: This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. This criteria will determine your exact fee. Students who meet additional specified criteria, may be eligible for a concession fee or a fee exemption. In claiming the concession or exemption students will be required to supply the required evidence to support the claim in accord with the requirements of Smart and Skilled eligibility.

Payment Plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

To activate your eligibility you must pay the student fee component PRIOR to commencement of the learning activity.
Comments: Delivered Monday, Tuesday and Thursday 9.30am - 3.30pm. 
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Moss Vale
Location brochure: Click here for a PDF copy of the course at Moss Vale Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering code: 19MVL-012 
Attendance mode: Full Time 
Study mode: Course-Mixed Mode 
Duration: 18 Weeks
Scheduled attendance: Delivered Monday 9.30am - 3.00pm, Tuesday and Thursday 9.30am - 3.30pm 
Hours per week: 16 
Starting from: 4-Feb-2019 
About: An orientation session will be held prior to start of course please check emails for Information regarding day, time and location.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following four steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI) Register, apply or enrol

If you have any queries, one of our dedicated advisors would be happy to assist you.
Call 131 601 or send us an enquiry. We can help talk you through all your options.

 
Smart and Skilled: This training is subsidised by the NSW Government
(TAFE NSW - Provider Code: 90003)

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 601 for further information and advice.
Course fees:
Description Amount
First qualification $880
Second qualification $1,050
Concession $160
Exemption $0
Full Fee $3,840
Smart and Skilled Trainee $870
Fee explanatory text: This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. This criteria will determine your exact fee. Students who meet additional specified criteria, may be eligible for a concession fee or a fee exemption. In claiming the concession or exemption students will be required to supply the required evidence to support the claim in accord with the requirements of Smart and Skilled eligibility.

Payment Plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

To activate your eligibility you must pay the student fee component PRIOR to commencement of the learning activity.
Comments: Delivered Monday 9.30am - 3.00pm, Tuesday and Thursday 9.30am - 3.30pm 
Contact: For further information contact Customer Service Centre Information on 131 601
Location: Shellharbour
Location brochure: Click here for a PDF copy of the course at Shellharbour Print/Download PDF    Click here to e-mail me the course details e-Mail me
Offering code: 19SHB-012 
Attendance mode: Full Time 
Study mode: Course-Mixed Mode 
Duration: 18 Weeks
Scheduled attendance: Delivered Monday 9.30am - 3.00pm, Tuesday and Thursday 9.30am - 3.30pm 
Hours per week: 16 
Starting from: 18-Feb-2019 
About: An orientation session will be held prior to start of course please check emails for Information regarding day, time and location.
Applying and enrolling: Congratulations on deciding to enrol with TAFE NSW!

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. The following four steps will set you up to study with us:
Choose your course and where you want to study Assess your eligibility Obtain your Unique Student Identifier (USI) Register, apply or enrol

If you have any queries, one of our dedicated advisors would be happy to assist you.
Call 131 601 or send us an enquiry. We can help talk you through all your options.

 
Smart and Skilled: This training is subsidised by the NSW Government
(TAFE NSW - Provider Code: 90003)

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 601 for further information and advice.
Course fees:
Description Amount
First qualification $880
Second qualification $1,050
Concession $160
Exemption $0
Full Fee $3,840
Smart and Skilled Trainee $870
Fee explanatory text: This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. This criteria will determine your exact fee. Students who meet additional specified criteria, may be eligible for a concession fee or a fee exemption. In claiming the concession or exemption students will be required to supply the required evidence to support the claim in accord with the requirements of Smart and Skilled eligibility.

Payment Plans are available through TAFE NSW for Smart and Skilled eligible qualifications.

To activate your eligibility you must pay the student fee component PRIOR to commencement of the learning activity.
Comments: Delivered Monday 9.30am - 3.00pm, Tuesday and Thursday 9.30am - 3.30pm 
Contact: For further information contact Customer Service Centre Information on 131 601